Privacy Policy
This policy explains what information Vulo Labs collects through this website and our project work, why we collect it, and how you can control it.
Information we collect
We collect information in two ways: what you give us directly, and what's generated automatically as you use this site.
How we use it
- To respond to enquiries and discuss a potential project.
- To scope, deliver, and support engagements you've contracted us for.
- To improve this website and understand how it's used.
- To meet legal, accounting and security obligations.
We do not sell your information, and we do not use project or contact data for purposes unrelated to the engagement without asking first.
Sharing your information
We share information only where it's needed to run our business or deliver your project — for example, with the cloud infrastructure, analytics, email, or payment providers that support our website and services. Any third party we share data with is required to protect it and use it only for the purpose we've engaged them for. We do not share your information with third parties for their own marketing purposes.
Cookies
This site may use essential cookies to make the site function correctly, and analytics cookies to understand how visitors use it. You can control or disable cookies through your browser settings; disabling them may affect parts of the site's functionality.
Data retention
We keep contact and project data for as long as it's needed to deliver our services, maintain business records, and meet legal or contractual obligations — after which it's deleted or anonymised.
Your rights
Depending on where you're located, you may have the right to access, correct, export, or request deletion of your personal data, and to object to or restrict certain uses of it. To exercise any of these rights, contact us and we'll respond within a reasonable time.
Security
We use reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, and we can't guarantee absolute security, but we work to minimise risk and respond promptly to any incident.
Changes to this policy
We may update this policy as our practices evolve. The version published on this page is the one currently in effect.
Contact
Email us at hello@vulolabs.com and we'll get back to you.